Terms and Conditions

All work performed by Guru Bookkeeper is subject to the following
Terms and Conditions.

Fees and Estimates

Fees are based upon client need. We will work within any budget. All fees and prices are clearly discussed and documented, and we use a contract stating exactly what services will be provided and what the fees will be for each service/project. Turnaround time is discussed prior to project initiation and is dependent upon project type and size. Rush requests requiring 24 hours or less are subject to an additional 10% rush charge of normal service hourly rate. All estimates are provided to the best of our ability following initial review/consultation. Final invoice is based on actual project requirements. Differences greater than 25% between estimate and actual total will be discussed with client prior to completion of work. A separate invoice for all incidental charges will be sent upon project completion to client.

Project Documentation and Billing

All hours worked on project are documented and detailed with date and time details with true per second billing. Documented hours are sent via email in the following ways:

1. If project is one-time/occasional, the time sheet will be submitted after project completion.
2. If project is based on a monthly contract, the time sheet will be submitted after each paid month of service.
3. If project is based on a full time contract, the time sheet will be submitted weekly on Fridays before 5 p.m. EST.

Product Delivery

Product is delivered via diskette, CD, e-mail, fax, or other mutually-agreed upon method requested by client during initial consultation. Carrier delivery methods (FedEx, UPS, USPS, etc.) will be billed to client at cost.

Free project pick-up and delivery available for locations within a 15-mile radius of our office. All other areas will incur a $.35 per mile charge. All files are virus-checked prior to transmission.

Project Payment

Unless other arrangements have been made, a 35% deposit is required on all projects before they are started unless a prior written agreement states differently.

Payment can be made with checking account, credit or debit card. This payment option is available through the PayPal. Special payment arrangements can be made for large and/or ongoing projects. There will be a $35 fee for returned checks. Unpaid accounts over 30 days are subject to a 1.5% monthly late charge, plus any additional collection fees if account is not paid in full by the third month of non-payment. Any legal fees incurred due to non-payment of account is completely the client's responsibility.

Proofreading and Accuracy

All work will be double-proofread. By accepting completed projects or services, client assumes full responsibility for FINAL proofreading and accuracy of documents. Any errors or omissions found, thereafter, are not the responsibility of Virtual Assistant Source.

Prices of Services

Prices are subject to change without notice. Project prices and billing methods that are agreed upon at the beginning of a contract remain in effect for the duration of the project.